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Accessibility Statement

​

1. Our Commitment

We are actively working to improve the accessibility and usability of our website to ensure it meets the needs of all users, including those using assistive technologies.

We aim to meet or exceed the standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

2. Accessibility Features

We have implemented the following features to improve accessibility:

  • Clear navigation and consistent layout

  • Descriptive headings and link text

  • Text alternatives for non-text content (e.g., images)

  • Keyboard navigability

  • Compatibility with screen readers

  • Adjustable text sizes and contrast settings (via browser tools)

3. Non-Accessible Content

We know some parts of this website are not fully accessible. For example:

  • Some PDF documents may not be fully accessible to screen reader software.

  • Some third-party content or plugins we use may not meet accessibility standards.

We are working to address these issues and improve where possible.

4. Feedback and Contact Information

If you encounter any accessibility issues or need information in a different format (e.g., large print, audio, or braille), please contact us:

Email: [Insert Contact Email]
Phone: [Insert Phone Number]
Postal Address: [Insert Company Address]

We aim to respond to requests within 5 working days.

5. Enforcement Procedure

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS):

6. Technical Information About This Website’s Accessibility

[Your Company Name] is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, where applicable. This website aims to be partially compliant with WCAG 2.1 AA, due to the non-compliances listed above.

7. Testing and Audits

This website was last tested on [Insert Date]. The test was carried out by:

  • [Internal team / External auditor]

  • Using [automated tools / manual testing / screen readers like NVDA, JAWS, VoiceOver, etc.]

We conduct periodic reviews and aim to resolve identified issues in a timely manner.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

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